Tell Us What's Not Working

Describe the problem in your own words. It might be falling traffic, AI naming your competitors instead of you, or visitors who never buy. We look at your website, and you get a reply by email within one business day with what we found and the next step we suggest.

You do not need to know whether the cause is SEO, structured data or content. Working that out is our job. On Shopify and WordPress we can make the fixes ourselves as part of Managed AI Visibility. Everywhere else, including Webflow and custom built sites, we hand you an ordered fix plan for your own developer. The platform support page explains what we do on each platform.

Write it the way you would explain it to a colleague, and leave the diagnosis to us.
Margareta Petrovic, founder of Visibility Mesh

Thank you for writing. Your message reached Margareta, and she will reply to the email you gave within one business day. There is no need to send the form again.

If this is about a scan or an order, include the email you used for it and we will find it. Use this form too for agency work across several client sites or a partnership. For a quote, ask on the Managed AI Visibility page about an AI Visibility Setup or about Monthly AI Visibility Management.

Use the address your customers use, for example https://example.com.

A few sentences are enough. You might write that your Google traffic fell in March, or that ChatGPT names two competitors and never you.

A country or a region is enough, for example the United States, or Germany and Austria.

Two or three names or websites are plenty.

We reply to this address.

A short spam check may appear after you press the button.

Your message goes to Margareta Petrovic, who founded Visibility Mesh, and she replies by email. Nobody is added to a mailing list. We use what you send only to look into your problem and to reply to you, and our Privacy Policy explains the rest. Please do not put passwords, API keys or admin logins in this form. If the work needs access later, we ask for a collaborator or read only account that you can remove at any time.

What happens after I tell you what is not working?

  1. Before we reply, we read up to five key pages of your website the way an AI crawler reads them, and we compare the result with what you told us.
  2. A person then replies with what we found and the next step we suggest. Often that step is a plan or a tool your own team can use, and nothing more is needed.
  3. We suggest a call only when the problem needs judgment that a written reply cannot give. The call starts from the evidence we already have, and it is not a sales pitch.

Questions people ask

Do I need to know whether my problem is SEO or AI before I ask for help?

No, you only need to describe what you see. Whatever you noticed first is a good starting point, even if it is only a feeling that customers stopped finding you. We work out whether the cause is technical, a content problem, a lack of authority or something else. The reply tells you which one it is and what we would do first.

What will the first call with Visibility Mesh cover?

The first call starts from what our scan and your description showed. It then covers your customers and markets, your current traffic and the work done so far, who can make changes on the site, and what success would mean for you. We suggest a call only when it helps. Many questions are settled in writing, and then no call is needed.

How fast will a person reply?

A person replies within one business day. We count business days as Monday to Friday in Pacific time, leaving out United States federal holidays. If your message is about a scan or an order you already have, include the email address you used for it. That lets us find the scan or the order before we write back.

Answers about scans, plans and data are in the Visibility Mesh FAQ. You can also write to support@visibilitymesh.com.